FAQ

Is it necessary to have an Account to place an Order?

No, you can Order as a Guest without creating an Account. However, creating an Account has benefits listed below.

What are the benefits of creating an Account?

There are several benefits of creating an Account, including:

  1. Your billing / shipping information will be saved, and checkout will be faster.
  2. You will be able to view your previous Order history.
  3. An Account is required to facilitate exchange & Order cancellations.
  4. Account holders will remain up to date with the latest promotions & newsletters.

How do I make an Account?

Simply click on Create an Account, enter the required details & submit the form.

Can I reserve my Order online?

Unfortunately, you cannot reserve your Order online.

Can I modify an Order after placing it?

Unfortunately, it is not possible to make changes to an Order once the Order has been placed.

What should I do if I have received a defected / wrong product or quantity?

You can always contact our Customer Service center by emailing us images of defected/wrong productce the Order has been placed within 72 hours of Delivery